Midwest Pool Supply's Privacy Policy

Midwest Pool Supply recognizes the importance our customers place on the privacy and security of their personal information. Our goal is to protect your personal information in every way that we interact with you.

We think it is important for you to be informed of the policies, procedures, and security measures we have in place to safeguard your personal and confidential information. With that in mind, we have developed this policy to help you to understand the steps we take to protect your personal information when you utilize our Internet services.

We may utilize the services of third party providers to assist us in providing online services, such as website hosting. These third party providers are referred to within this policy as "service providers".

Information Collected on the Internet

If you are just browsing through our website, we do not request any personally identifiable information, nor do we collect unique identifying information about you unless you voluntarily and knowingly provide us that information, such as when you send us an email or complete an online form. If you provide us this information, it is only used internally and in furtherance of the purpose for which it was provided.

We may obtain information about our customers and website visitors from the following sources:
  • Information we receive from you on emails or other forms.
  • Information that is generated electronically when you visit our website.
Service providers hosting our website may collect general information on our website visitors. They collect the following information on our behalf for security and statistical purposes:
  • The Internet address which brought you to our web site
  • The date and time you access our site
  • The name and version of your web browser
  • The Internet service provider you used when you accessed our site
  • Your Internet Protocol (IP) address
  • The pages visited in our website
Our service providers may use cookies to collect some of the above information. They may also use cookies for security purposes.

Additional information about IP addresses and cookies are provided below.

Internet Protocol (IP) Addresses

An IP address is a number that is automatically assigned to your computer whenever you are on the Internet. Web servers automatically identify your computer by its IP address. When collecting information for us, our service provider does not link IP addresses to anything personally identifiable; however, Midwest Pool Supply and its service providers may use IP addresses to audit the use of our site. We can and will use IP addresses to identify users when necessary for security purposes.

What is a Cookie?

A cookie is a very small text file sent by a web server and stored on your hard drive, your computer's memory, or in your browser so that it can be read back later. Cookies are a basic way for a server to identify the computer you happen to be using at the time.

Use of Information Collected

We do not disclose any non-public personal information about our customers, former customers, website visitors to anyone, except as permitted or required by law.

We do not sell any of your personal information.

We may disclose aggregate (not personally identifiable) customer information that we collect on our website to service providers and/or companies, that perform marketing and research services on our behalf and with whom we have joint marketing agreements.

Email Policies

We may send you emails marketing our products and services. We will always provide you an opportunity to opt-in or opt-out of email advertising promotions as required by law. If you send us an email, please do not include any non-public personal or sensitive information, as email messages may not be secure and/or confidential.

External Third Party Links

Our website may include numerous links to other third party sites. These links to external third parties are offered as a courtesy and a convenience to our customers. When you visit these sites, you will leave our website and will be redirected to another site.

If you have questions or concerns about the privacy policies and practices of linked third parties, please review their websites and contact them directly. This privacy policy applies solely to information collected by Midwest Pool Supply.

Security

Midwest Pool Supply and its service providers have developed strict policies and procedures to safeguard your personal information. We restrict employee access to your sensitive personal information on a "need to know" basis. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. We educate our employees about the importance of confidentiality and customer privacy. We take appropriate disciplinary measures to enforce employee privacy responsibilities.

Privacy of Children

Midwest Pool Supply respects the privacy of children. We do not knowingly collect names, emails addresses, or any other personally identifiable information from children. We do not knowingly market to children.

Questions

If you have any questions about our privacy policy or concerns about our privacy practices, please contact us at 800-831-5957.
CPO Courses with Midwest Pool Supply

Midwest Pool Supply has been offering the Pool & Hot Tub Alliance CPO course for more than 25 years. We have taught over 2000 students and have an excellent rate of completion towards the receiving of a Diploma from the PHTA.

The course offers the expert and the novice a realistic approach to learning how to operate a swimming pool or spa on a basis that will work under any conditions plus react to emergencies.